Focus groups and usability testing are two very useful but very different user research disciplines. This article will look at the difference between focus groups and usability testing, the pros and cons of each and when in the development process you should use them. www.webcredible.co.uk | 7/21/10 12:32 AM

A good experience is essential for a customer to return and good site usability has several advantages. This article looks at the big picture and the difference in focus between usability and user experience. www.webcredible.co.uk | 7/21/10 12:17 AM

Usability and page design for websites on mobile phones is very different to that of PCs. These essential mobile usability guidelines will help ensure your site works well for mobile visitors. www.webcredible.co.uk | 7/21/10 12:02 AM

Follow these top tips and make sure site visitors know where they are on your site at all times. www.webcredible.co.uk | 7/20/10 11:47 PM

Find out the pros and cons of eye tracking, showing you when you should and perhaps shouldn't use it. www.webcredible.co.uk | 7/20/10 11:32 PM

Split A/B testing is ideal for testing two web page designs to find out which is the best. Find out how A/B testing works and when to use it. www.webcredible.co.uk | 7/20/10 11:17 PM

Learn the all-important web usability basics with these tips and guidelines. www.webcredible.co.uk | 7/20/10 11:02 PM

There's not much point in getting to the top of the search engines if people can't find what they're looking for once they get to your website. www.webcredible.co.uk | 7/20/10 10:47 PM

When it comes to developing websites and pages we could all use a little help now and then when it comes down to the real detail. Here are 10 useful tools to develop, monitor, evaluate or debug web pages. www.webcredible.co.uk | 4/1/10 12:22 PM

When designing a website, there are key user behaviours that should be taken into account. But in order to take them into account, it helps to know them. This article discusses 10 of the more interesting and less well-known user behaviours that regularly occur in user testing. www.webcredible.co.uk | 3/1/10 12:25 PM

How we choose what to buy is a key question that should be asked when designing an ecommerce website. Find out the importance of and relationship between aesthetics and usability. www.webcredible.co.uk | 3/1/10 12:10 PM

You've conducted your user interviews, but now you need to make sense of all that information you've gathered. These best practice tips will help you analyse the results. www.webcredible.co.uk | 3/1/10 11:55 AM

Find out how to avoid sneaky marketing practices that users can see through. Instead, provide honest and useful content and watch the number of repeat site visitors soar. www.webcredible.co.uk | 3/1/10 11:40 AM

Learn how to stay ahead of your competitors in the fast-paced ever-changing world of the Internet. www.webcredible.co.uk | 3/1/10 11:25 AM

Find out why people may not be coming to your website and what you can do about it. www.webcredible.co.uk | 3/1/10 11:10 AM

Does your website exist solely for the purpose of existing? Learn how to do something with it and get it working for you! www.webcredible.co.uk | 3/1/10 10:55 AM

Usability evaluation of ten of the most popular websites on the Internet. www.webcredible.co.uk | 3/1/10 10:40 AM

Find out why usability will no longer give you the edge. Make way for web credibility. www.webcredible.co.uk | 3/1/10 10:25 AM

Looking to reach your customers through the mobile, but not sure of the best way to go about it. This article looks at some of the most common mistakes that people make when they are giving their business a mobile presence. www.webcredible.co.uk | 10/27/09 12:32 PM

Preparing for user testing requires a surprisingly large amount of planning. Here are the 6 key steps you should go through to get ready. www.webcredible.co.uk | 10/1/09 12:16 PM

User interviews are a great way to build research on your users and help improve the usability of your site. Find out how to conduct them. www.webcredible.co.uk | 10/1/09 12:01 PM

With people having to remember more and more usernames, passwords and PINs, it's crucial that any online security offers the best possible usability. Find out how you can help customers remember their passwords and continue using your website in the long-term. www.webcredible.co.uk | 10/1/09 11:46 AM

Filtering and sorting are essential for helping users find the products they're looking for. Find out how to make best use of this essential functionality. www.webcredible.co.uk | 10/1/09 11:31 AM

Article outlining the difference between the two usability evaluation methods: The expert usability review and usability testing. www.webcredible.co.uk | 10/1/09 11:16 AM

Read through these intranet usability guidelines and discover how to improve employee productivity and ease of information-retrieval. www.webcredible.co.uk | 10/1/09 11:01 AM

Mobile and handheld usability testing is crucial to your business - find out why and what you need to do for this unique medium. www.webcredible.co.uk | 10/1/09 10:46 AM

Usability testing with children can prevent some unique challenges - find out what exactly these are and what you need to do. www.webcredible.co.uk | 10/1/09 10:31 AM

Focus groups are fundamental as an input into any web design decisions - find out how to plan and successfully run them. www.webcredible.co.uk | 10/1/09 10:16 AM

Eight essential guidelines for usability testing, helping you to plan, run and analyse usability tests. www.webcredible.co.uk | 10/1/09 10:01 AM

The number of older web users is growing at a dramatic rate. Find out how to make your website easy to use for this lucrative market. www.webcredible.co.uk | 10/1/09 9:46 AM

Site search engines should always allow for common user errors. By taking these errors into account, users should be able to always find what they're looking for through the site search. www.webcredible.co.uk | 10/1/09 9:31 AM

Web developers are often of the impression that there has to be a trade-off between optimising for people and optimising for search engines. This article argues that this isn't necessarily the case. www.webcredible.co.uk | 10/1/09 9:16 AM

Something as simple as taking a new bus journey to work can provide you with valuable usability lessons. Sound strange? Read on for more... www.webcredible.co.uk | 10/1/09 9:01 AM

Writing for the web is totally different to writing for printed matter - find out how to write content for this medium with these eight guidelines. www.webcredible.co.uk | 10/1/09 8:46 AM

Explaining what you actually do is the first thing your website should do, but many sites forget this most basic of information. Find out how to do this effectively and avoid leaving your site visitors in the dark. www.webcredible.co.uk | 10/1/09 8:31 AM

Understanding what your visitors actually do on your website is an essential part of usability. Find out how to go about doing this! www.webcredible.co.uk | 10/1/09 8:16 AM

Increase ecommerce usability and you can maximise your website's conversion rate, reduce drop-out rates and convert users' shopping baskets into orders. www.webcredible.co.uk | 10/1/09 8:01 AM

Many websites open links in new windows, especially when linking to external websites. Webmasters who do so should perhaps think twice about this, as it's not always appropriate. www.webcredible.co.uk | 10/1/09 7:46 AM

Learn how to create site navigation so your users can find what they're looking for quickly and efficiently, ultimately increasing their satisfaction with your site. www.webcredible.co.uk | 10/1/09 7:31 AM

Do you like to wait for pages to download? Neither do your site users. Find out how to optimise the download time of your website. www.webcredible.co.uk | 10/1/09 7:16 AM

Many web sites considered robust and healthy by their owners may be suffering from one of these eight life-threatening diseases. www.webcredible.co.uk | 10/1/09 7:01 AM